Anti-Money Laundering (AML) & Counter-Terrorism Financing (CTF) Policy

Last updated: 18 June 2025

1. Company Overview

Flexbet.io is an online gaming platform operated by Polaris Games, a company incorporated under the laws of Belize, with its registered office located in New Horizon Building, Ground Floor, 3 ½ Miles Philip S.W. Goldson Highway, Belize City, Belize. Flexbet.io offers global gaming services and is committed to maintaining the highest standards of compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) obligations.
As part of its operations, Polaris Games has implemented a risk-based compliance program tailored to its business model, to prevent and detect any potential misuse of its platform for illicit activities.

2. AML/CTF Policy Statement

Polaris Games strictly prohibits and actively combats the use of Flexbet.io for money laundering, terrorism financing, or any activity that would breach applicable laws and international standards. This includes adherence to relevant AML/CTF laws and guidance issued by authorities in Belize and global bodies such as the Financial Action Task Force (FATF).

Flexbet.io is committed to:

• Preventing the use of its services for criminal purposes;
• Ensuring compliance with applicable AML/CTF regulations;
• Implementing internal procedures for risk management, due diligence, and transaction monitoring;
• Cooperating with regulatory authorities and law enforcement when necessary.

3. Know Your Customer (KYC) and Customer Due Diligence (CDD)

To ensure the integrity of the platform and the identity of its users, Flexbet.io follows a risk-based approach to KYC and CDD. This includes collecting and verifying key information at the account creation stage and conducting ongoing assessments as needed.

Initial KYC checks include (but are not limited to):

• Full name, date of birth, and nationality;
• Residential address or place of business;
• Valid identification documents (passport, national ID, driver’s license);
• Email address and cryptocurrency wallet address;
• Screening against international sanctions and watch lists.

Enhanced Due Diligence (EDD) may be conducted when:

• Unusual account behavior or transactions are detected;
• The user originates from a high-risk or sanctioned jurisdiction;
• The user's risk profile increases due to transaction volume or activity pattern;
• There are inconsistencies in the information provided.
• EDD may require additional documentation such as proof of source of funds and source of wealth.

4. Prohibited Activities and Acceptance Policy

Flexbet.io will not accept users who:

• Fail to provide requested identification or verification documents;
• Submit false or forged documents;
• Are located in or operating from restricted or sanctioned jurisdictions;
• Are listed on international sanctions or terrorist watch lists;
• Show signs of problem gambling or mental health risks;
• Have funds originating from illicit or high-risk sources.

Polaris Games reserves the right to suspend, block, or terminate any account at its sole discretion and without prior notice if suspicious or prohibited activity is suspected.

5. Transaction Monitoring

Flexbet.io implements real-time and periodic transaction monitoring systems, both automated and manual, to identify suspicious or irregular activity. The platform utilizes third-party blockchain analysis tools to detect:

• High-risk or unusual transaction patterns;
• Funds associated with mixers, tumblers, or anonymizing technologies;
• Deposits or withdrawals involving sanctioned wallet addresses;
• Transactions inconsistent with the user's known profile or behavior.
• If red flags are triggered, the user’s account may be suspended pending investigation, and Flexbet.io may request additional information or documentation to complete an internal review.

6. Record Keeping

All KYC and transaction data will be securely stored and retained in accordance with applicable laws in Belize and best practices in the industry. These records may be shared with regulatory bodies upon lawful request.

7. Training and Internal Controls

Flexbet.io provides regular training to its staff on AML/CTF responsibilities, detection of suspicious behavior, and compliance procedures. The company continuously updates its internal policies to reflect changes in regulation and industry standards.

8. Reporting Obligations

Polaris Games is committed to cooperating with regulators and law enforcement. Any suspicious or unusual activity will be reported to the relevant authorities in accordance with Belize’s AML regulations and any international agreements in force.

Contact Information

For questions or concerns regarding this AML/CTF Policy, please contact our Compliance Team at: office@flexbet.io